Thinking About Donor Retention?

July 9, 2013

If you’ve been to a fundraising conference lately, read an article or blog, or chatted with your colleagues you’ll know that retention is the current buzzword and biggest concern amongst fundraising professionals today.  And so it should be. The number one complaint donors have is accountability.  We’re not telling them where their money goes.  And […]

Congress Washes Away From the Soul the Dust of Everyday Work

December 6, 2012

Yes indeed, my phrase is coined from Pablo Picasso’s saying “Art washes away from the soul the dust of everyday life”.  I love the idea of it.  And I love that Congress does this for me.  I always come away from this conference feeling inspired and renewed.  I meet new people.  I have great conversations.  […]

Take a Sunday drive on the road to annual planning

November 12, 2012

Just about every business or fundraising book you pick up, workshop you attend, or professional you seek advice from, will tell you that you need a plan and show you how to build one. And so you should – no in fact – you must have a plan. You need to write it down, talk […]

Become a naked fundraiser

January 16, 2012

’m a big fan of Jamie Oliver, amazing cook, food advocate and revolutionary, and yes, inventor of The Naked Chef cookbooks and TV program. The idea behind The Naked Chef was to strip food down to its bare essentials – to prove that you don’t need to dress up ingredients or buy a load of […]

What your charity can do in the event of a Canada Post strike

May 19, 2011

UPDATE: The CUPW has issued a strike notice. Industrial action will occur as of 11:59pm, 2 June should they not reach an agreement. The Canadian Union of Postal Workers (CUPW) is threatening strike action, to take place no earlier than May 25th. At this stage, nobody is sure how long possible strike action will take […]

Make your own brand of delight

May 1, 2011

I chatted with a senior fundraiser recently who told me that the past month was devoted to meetings, budgets and planning.  There wasn’t time for talking with donors.  Sound familiar? Ever think about how grand it would be if all you had to do was steward donations.  If you could invest all your energy in […]

The Quest for Delighted Donors

November 23, 2010

I was out to dinner with my sister Nancy recently, and as we sat chatting, waiting for our orders to arrive we heard the fellow at the next table ask to see the manager. Nancy and I exchanged knowing glances … somebody was in trouble! It turns out our fellow diner wanted to tell the […]

Never Give Up

This summer a family of beavers moved to our river, about 1km upstream from my place. They promptly took to gnashing down trees to build a dam. No sooner was it up and we had a big rainfall, which washed most of the dam downriver. They built it again. It washed away again. This has […]