Tips for Donor Database Audit
3 Tips for Creating a Better Donor Database Audit

April 26, 2019

Spring is upon us and many organizations are starting to look back at the past year’s performance. How was your 2018? How did it differ from 2017? Now how did it compare to 2008? Did I throw you for a loop there? 2008 seems like ages ago. You may have been working for another organization, […]

data
5 Easy Tips for Excellent Database Hygiene

December 17, 2018

Do you dread the point in your direct mail appeal production process where it comes time to review your variable proofs?  Would you rather call in sick than go through the maddening back and forth with your lettershop supplier as you work through all of the output oddities you find in those proofs?  Odds are […]

father walking with child at sunset
Lifetime Value – the Only Metric You Need!

May 7, 2018

It’s an almost mythical number that comes up in team meetings and budget discussions: donor Lifetime Value. When mentioned, heads nod. Everyone agrees – it’s important. But when was the last time you calculated the Lifetime Value of your donors? Lifetime Value (LTV) is a critical metric at the disposal of every fundraiser – one […]

a hand taking notes from a printout of various graphs
3 Data Gems to Better Personalize Your Donor Asks

March 12, 2018

Donor-centred communication is a key trait of excellent fundraising. The challenge for those of us who work in annual giving is to make a singular piece of communication feel like it is tailored to one person – even though you’re sending the exact same thing to 1,000 or 20,000 individuals. Here are three data gems, […]

The best free tools in your fundraising toolbox
The 5 Handiest Free Tools for Fundraisers

June 5, 2017

The to-do list of a fundraiser never ends – and our budgets don’t always quite line up with all the tasks we need to complete. Thankfully, we live in the digital age, where awesome free tools abound! Whether you’re trying to find time for design, data crunching, or social posting, these 5 totally free tools […]

Tricks to bring inactive donors back into the fold.
Data Mining For Gold: How To Reactivate Long-Lapsed Donors

May 15, 2017

Lapsed donors are often thought of as a ball and chain, weighing down an otherwise perfectly good donor file. But actually, the truth is that lapsed donors are simply a missed opportunity. The first place to start is to ask – why did they stop giving to you and your charity in the first place? […]

Can you start a mid-level program?
3 Key Indicators Of Mid-Level Giving Success

March 8, 2017

One of the first things we like to do with a new client is take them through a donor pyramid building exercise.  We talk about starting with a solid base of single-gift donors who will support your organization year over year. From there, we develop strategies to grow the pyramid vertically, by converting donors to […]

Benchmark Your Digital Performance Against Yourself

August 9, 2016

Benchmarking is somewhat like baking a cake. OUTER LAYER (sweet, gooey icing of how all non-profits are performing) The first step of any decent benchmarking effort is to measure how you’re doing against the sector. In the case of digital, you’ll want to look at benchmarks for your email, website and social programs.  Here’s a […]