Direct Mail: Alive and Well!

July 27, 2020

A very long time ago when I worked in print, colleagues were concerned that the proliferation of computers would sound the death knell for the printing industry. It was assumed that books and manuals, for example, would all be saved to servers and floppy disks (ha! remember those?), and no one would want to buy […]

Choosing The Best Imagery For A Killer Direct Mail Campaign

July 13, 2020

How much thought goes into the creative of an appeal? In short … a lot! Direct mail projects are centred around compelling stories that engage readers and show why a cause matters. This is what fuels donations. The imagery that’s used in a package is an important part of the process. Photographs are used to […]

When It Comes To Direct Mail – Does The Size Of Your Program Matter?

July 6, 2020

It’s officially summer vacation season, so if you haven’t yet gotten your hands on this year’s All-Canadian Direct Mail Benchmarks study, I’ll forgive you! (But it is a rather good poolside read, if you want to download it here.) We gathered data from 52 incredible organizations across the country, and uncovered Canadian-specific benchmarks for things […]

Search For New Donors The Smart Way

June 29, 2020

Where we’ve been In today’s direct mail marketplace, the fundraiser’s biggest struggle is the search for new donors. No matter how great our stewardship and retention efforts are, the fact remains that we need to replenish about a third of our direct response donor base annually if we want to avoid shrinking our donor pool. […]

Welcome to 2020 DM Benchmarks!

June 22, 2020

It’s here! I’m super excited to finally share with you the 2020 Canadian Direct Mail Benchmarks Study. And you can download it – for free – right here. (SOME OF) THE HIGHLIGHTS Direct mail revenue is GROWING in Canada! Direct mail revenues grew in 2019 by more than 5% from the previous year. And average […]

Nine Reasons Why Direct Mail Totally Rocks!

February 7, 2020

The world of a direct mail fundraiser can be lonely at times, am I right? Our more digitally-inclined colleagues roll their eyes at our four-page letters. Major gifts coworkers don’t quite understand why we work so hard for gifts of $100 or less. Teammates in the marketing department grumble when we use fonts and colours […]

Quality Over Quantity: How To Crush Your Acquisition Costs

February 4, 2020

While donor retention is a key component to a successful annual giving program, there will always be donors who simply cannot renew their support, for a myriad of reasons (lifestyle changes, death, financial circumstances, etc.). Organizations always need to be thinking about how to bring new donors in the door. However, it’s no secret that […]

Design Fundamentals for Your Direct Mail Campaigns

September 27, 2019

Planning a good direct mail appeal has many components – strategy, data, creative, artwork, suppliers, and timelines, just to name a few.  With all these elements, sometimes the basics get lost in the shuffle.  Here are three fundamentals for creating a stronger appeal and optimizing the experience. And be sure to read to the end for […]

Client Case Study: Texting Services with Kids Help Phone

September 20, 2019

Context As part of a larger strategy to leverage donors into higher orders of giving, Kids Help Phone began testing leadership direct response campaigns in 2016, to great success. Donors responded well to the highly-personalized appeals and tangible asks, designed to make them feel like a key partner in the work they were enabling through […]