Direct Mail: Alive and Well!

July 27, 2020

A very long time ago when I worked in print, colleagues were concerned that the proliferation of computers would sound the death knell for the printing industry. It was assumed that books and manuals, for example, would all be saved to servers and floppy disks (ha! remember those?), and no one would want to buy […]

Choosing The Best Imagery For A Killer Direct Mail Campaign

July 13, 2020

How much thought goes into the creative of an appeal? In short … a lot! Direct mail projects are centred around compelling stories that engage readers and show why a cause matters. This is what fuels donations. The imagery that’s used in a package is an important part of the process. Photographs are used to […]

When It Comes To Direct Mail – Does The Size Of Your Program Matter?

July 6, 2020

It’s officially summer vacation season, so if you haven’t yet gotten your hands on this year’s All-Canadian Direct Mail Benchmarks study, I’ll forgive you! (But it is a rather good poolside read, if you want to download it here.) We gathered data from 52 incredible organizations across the country, and uncovered Canadian-specific benchmarks for things […]

Search For New Donors The Smart Way

June 29, 2020

Where we’ve been In today’s direct mail marketplace, the fundraiser’s biggest struggle is the search for new donors. No matter how great our stewardship and retention efforts are, the fact remains that we need to replenish about a third of our direct response donor base annually if we want to avoid shrinking our donor pool. […]

Welcome to 2020 DM Benchmarks!

June 22, 2020

It’s here! I’m super excited to finally share with you the 2020 Canadian Direct Mail Benchmarks Study. And you can download it – for free – right here. (SOME OF) THE HIGHLIGHTS Direct mail revenue is GROWING in Canada! Direct mail revenues grew in 2019 by more than 5% from the previous year. And average […]

Get Real: 3 Practical Stewardship Tips For Small Charities

June 8, 2020

Did you know that of the 86 thousand registered charities in Canada, the overwhelming majority are small charities? Most of them operate with a budget of less than $500k, with a staff of less than 5 people. So, let’s get real. As a fundraiser for a small charity, chances are that you have very little […]

Unplanning Planned Giving

April 27, 2020

If you stop and think about it for a minute, you can break pretty much all kinds of charitable giving into two simple categories: REACTIVE and REFLECTIVE. Let’s look at each briefly in turn: REACTIVE giving occurs in response to something that happens to you. It could be seeing a story in the news, a […]

Welcome to the Age of Authenticity

March 31, 2020

I’ve been reading a lot lately – about (what else?) the COVID-19 virus. A lot of the world’s most wise minds are calling this a watershed event – one that will change our world forever. This pandemic could well be for us what the Great Depression and World War 2 were for our grandparents. Put […]

COVID-19 and Fundraising: How to Weather the Storm

March 19, 2020

The ever-evolving COVID-19 situation is stopping the world in its tracks. Fundraisers should be looking at their planned activities for the next few months and asking what, if any, strategies need tweaking, refinement or course-correction. CONTINUE TO SEND YOUR DIRECT MAIL APPEALS AS PLANNED Even though it may go against your first instinct, you need […]

Maybe They’re Just Not That Into Me?

February 18, 2020

A great thank you letter is more than just good manners and basic donor care. Consider it another tool you can use to help you fulfill your mission. That’s because a great thank you letter does more than just acknowledge a gift. It brings your donor closer to your cause. It makes her feel more […]